Schneider Electric XW Pro
60 fault codes documented
AC Output Under Voltage
This Escalating Automatic Fault indicates an AC under-voltage shutdown (below 108 V). If it occurs 3 times in 2 minutes, it becomes a manual fault, meaning the inverter has repeatedly shut down to protect connected loads.
AC Output Over Voltage
This Escalating Automatic Fault indicates an AC over-voltage shutdown (above 135 V). If it occurs 3 times in 30 seconds, it becomes a manual fault, meaning the inverter has repeatedly shut down to protect connected loads.
Relay(s) Welded
This Manual Fault indicates that the AC1 L1 transfer relay is faulty, or an external AC source was incorrectly wired directly to the AC output. This can lead to improper power transfer and potential damage to the inverter.
Relay(s) Welded
This Manual Fault indicates that the AC1 L2 transfer relay is faulty, or an external AC source was incorrectly wired directly to the AC output. This can lead to improper power transfer and potential damage to the inverter.
Relay(s) Welded
This Manual Fault indicates that the AC2 L1 transfer relay is faulty, or an external AC source was incorrectly wired directly to the AC output. This can lead to improper power transfer and potential damage to the inverter.
Relay(s) Welded
This Manual Fault indicates that the AC2 L2 transfer relay is faulty, or an external AC source was incorrectly wired directly to the AC output. This can lead to improper power transfer and potential damage to the inverter.
Relay(s) Welded
This Manual Fault indicates that an unidentified transfer relay is faulty, or an external AC source was incorrectly wired directly to the AC output. This can lead to improper power transfer and potential damage to the inverter.
Relay(s) Welded
This Manual Fault indicates that an unidentified L1 transfer relay is faulty, or an external AC source was incorrectly wired directly to the AC output. This can lead to improper power transfer and potential damage to the inverter.
AI Over Frequency
This Automatic Fault occurs due to an over-frequency anti-islanding condition, detected when the AC frequency exceeds qualification limits. The inverter stops selling power and disconnects from the grid to ensure safety and regulatory compliance.
AI Under Frequency
This fault indicates an under-frequency condition detected by the anti-islanding protection, exceeding the AC qualification limits. This mechanism ensures the inverter disconnects from the grid if grid power is unstable or absent, preventing dangerous backfeeding and potential damage to equipment.
AI Over Frequency
This fault indicates an over-frequency condition detected by the anti-islanding protection. This mechanism ensures the inverter disconnects from the grid if grid power is unstable or absent, preventing dangerous backfeeding and potential damage to equipment.
AI Under Frequency
This fault indicates an under-frequency condition detected by the anti-islanding protection. This mechanism ensures the inverter disconnects from the grid if grid power is unstable or absent, preventing dangerous backfeeding and potential damage to equipment.
AI L1 Over Voltage
This fault indicates an L1 over-voltage condition (135 VAC) detected by the anti-islanding protection, triggering a fast disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to excessive voltage.
AI L2 Over Voltage
This fault indicates an L2 over-voltage condition (135 VAC) detected by the anti-islanding protection, triggering a fast disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to excessive voltage.
AI L1L2 Over Voltage
This fault indicates an over-voltage condition between L1 and L2 phases detected by the anti-islanding protection, exceeding the AC qualification limits. This mechanism ensures the inverter disconnects from the grid if grid power is unstable or absent, preventing dangerous backfeeding and potential damage to equipment.
AI L1L2 Over Voltage
This fault indicates an L1-L2 over-voltage condition (270 V) detected by the anti-islanding protection, triggering a fast disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to excessive voltage.
AI L1 Over Voltage
This fault indicates an L1 over-voltage condition (130 V) detected by the anti-islanding protection, triggering a slow disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to excessive voltage.
AI L2 Over Voltage
This fault indicates an L2 over-voltage condition (130 V) detected by the anti-islanding protection, triggering a slow disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to excessive voltage.
AI L1L2 Over Voltage
This fault indicates an L1-L2 over-voltage condition (260 V) detected by the anti-islanding protection, triggering a slow disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to excessive voltage.
AI L1 Under Voltage
This fault indicates an L1 under-voltage condition (108 V) detected by the anti-islanding protection, triggering a slow disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to insufficient voltage.
AI L2 Under Voltage
This fault indicates an L2 under-voltage condition (108 V) detected by the anti-islanding protection, triggering a slow disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to insufficient voltage.
AI L1L2 Under Voltage
This fault indicates an L1-L2 under-voltage condition (108 V equivalent based on F34 reference) detected by the anti-islanding protection, triggering a slow disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to insufficient voltage.
AI L1 Under Voltage
This fault indicates an L1 under-voltage condition (66 VAC) detected by the anti-islanding protection, triggering a fast disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to critically low voltage.
AI L2 Under Voltage
This fault indicates an L2 under-voltage condition (66 VAC) detected by the anti-islanding protection, triggering a fast disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to critically low voltage.
AI L1L2 Under Voltage
This fault indicates an under-voltage condition between L1 and L2 phases detected by the anti-islanding protection, exceeding the AC qualification limits. This mechanism ensures the inverter disconnects from the grid if grid power is unstable or absent, preventing dangerous backfeeding and potential damage to equipment.
APS Under Voltage
This is an Escalating Automatic Fault that occurs when the auxiliary power supply experiences an under-voltage shutdown. If this condition triggers 3 times within 30 seconds, it becomes a manual fault, indicating persistent power issues for control circuitry.
APS Over Voltage
This is an Escalating Automatic Fault that occurs when the auxiliary power supply experiences an over-voltage shutdown. If this condition triggers 3 times within 30 seconds, it becomes a manual fault, indicating persistent excessive voltage for control circuitry.
Battery Over Temperature
This Automatic Fault indicates a battery over-temperature shutdown at 60 °C to prevent damage to the battery bank. The XW Pro will recover and enable operation again when the temperature falls to 50 °C.
Capacitor Over Temperature
This Automatic Fault signifies a capacitor over-temperature shutdown at 105 °C, safeguarding internal components from overheating. The fault clears automatically when the capacitor temperature drops to 105 °C.
Controller fault
This Manual Fault indicates an internal controller malfunction, which is a critical system error. Normal operation is inhibited until the issue is addressed.
DC Under Voltage
This Automatic Fault occurs as an immediate DC under-voltage shutdown if the DC voltage drops below 32 V. The fault automatically clears, and the inverter restarts when the DC voltage reaches V+4 V (36V), pointing to potential battery or load issues.
DC Under Voltage
This Automatic Fault indicates a DC under-voltage shutdown that occurs if the DC voltage stays below the Low Battery Cut Out (LBCO) for a specified delay. The inverter restarts when the voltage reaches LBCO + LBCO Hysteresis, suggesting similar troubleshooting steps as F47.
DC Over Voltage
This Escalating Automatic Fault occurs if the DC voltage exceeds the High Battery Cut Out (HBCO) setting. It can also be triggered if batteries are disconnected at the DC breaker while the XW Pro is charging, leading to potential overcharging or damage to connected equipment.
EEPROM Error
This Manual Fault indicates a problem with the Electrically Erasable Programmable Read-Only Memory (EEPROM), which stores critical configuration data. This can lead to configuration loss or incorrect unit operation.
EEPROM Error
This Manual Fault indicates a problem with the Electrically Erasable Programmable Read-Only Memory (EEPROM), which stores critical configuration data. This can lead to configuration loss or incorrect unit operation.
EEPROM Error
This Manual Fault indicates a problem with the Electrically Erasable Programmable Read-Only Memory (EEPROM), which stores critical configuration data. This can lead to configuration loss or incorrect unit operation.
EEPROM Error
This Manual Fault indicates a problem with the Electrically Erasable Programmable Read-Only Memory (EEPROM), which stores critical configuration data. This can lead to configuration loss or incorrect unit operation.
EEPROM Error
This Manual Fault indicates a problem with the Electrically Erasable Programmable Read-Only Memory (EEPROM), which stores critical configuration data. This can lead to configuration loss or incorrect unit operation.
FET1 Over Temperature Shutdown
This Automatic Fault occurs when the internal temperature of FET1 exceeds 105 °C, triggering a shutdown to protect the inverter's power components. The fault clears automatically when the temperature drops to 75 °C.
FET2 Over Temperature Shutdown
This Automatic Fault occurs when the internal temperature of FET2 exceeds 105 °C, triggering a shutdown to protect the inverter's power components. The fault clears automatically when the temperature drops to 75 °C, similar to F57.
GOCFG process failed
This Manual Fault indicates that the auto-configuration process has failed, meaning the unit was unable to correctly configure itself automatically. This typically requires manual intervention to set up the system.
AC Overload
This Escalating Automatic Fault occurs due to an excessive load on the AC output. If triggered 3 times in 5 minutes, it becomes a manual fault, indicating the inverter's capacity is being consistently exceeded.
AC Overload L1
This Escalating Automatic Fault occurs due to an excessive load specifically on AC output line 1. If triggered 3 times in 5 minutes, it becomes a manual fault, indicating that line 1's capacity is being consistently exceeded.
AC Overload L2
This Escalating Automatic Fault occurs due to an excessive load specifically on AC output line 2. If triggered 3 times in 5 minutes, it becomes a manual fault, indicating that line 2's capacity is being consistently exceeded.
System Configuration Fault
This Automatic Fault indicates incorrect multi-unit configuration settings, such as more than one primary unit or non-unique device numbers in a multi-inverter setup. This prevents proper system synchronization and operation.
Watchdog Error
This Manual Fault signals a critical internal software or hardware malfunction detected by the watchdog timer. This error requires specialized attention to resolve.
Transformer Over Temperature
This Automatic Fault occurs when the transformer temperature exceeds 140 °C, leading to a shutdown to prevent damage. The fault automatically clears when the transformer temperature falls to 125 °C.
External Sync Failed
This Manual Fault occurs when the external AC sync port connection or cable is faulty, or something is improperly plugged into the AC sync port in a single-inverter system. This prevents proper synchronization.
Battery Discharge Over Current
This Manual Fault, applicable only to Li-ion batteries, indicates that an excessive load has caused the discharge current to exceed the battery's safe operating limits. This can lead to battery degradation or damage.
External AC Contactor Malfunction
This Manual Fault occurs when the External AC Contactor or a latching relay within the Battery Control System (BCS) is not in its expected commanded state. This signifies a failure in the external AC power path control, impacting power flow.
Battery Charge Over Current
This Manual Fault, applicable only to Li-ion batteries, indicates that the charge current has exceeded the Battery Management System (BMS) limits. This can lead to overcharging and potential damage to the Li-ion battery pack.
Battery Under Voltage
This Manual Fault occurs when the DC bus voltage drops below the BMS reference discharge voltage. This indicates that the battery is either discharged beyond its safe operating limits or there is a connectivity issue on the DC bus.
Battery Over Voltage
This Manual Fault indicates that the DC bus voltage has exceeded the BMS charge reference voltage. This suggests that the battery pack voltage is too high, which could lead to overcharging and damage if not corrected.
External Battery Stop Command
This Automatic Fault means battery charging and discharging have been stopped due to a command received from an external source, such as a Battery Management System (BMS). This indicates an external device has initiated a protective shutdown.
AC Breaker Trip
This Automatic Fault indicates that a primary or secondary AC1 or AC2 breaker has tripped in a multi-unit installation, likely due to an overload condition. The inverter will attempt to auto-clear the fault once the breaker is closed.
BMS Status Lost
This Automatic Fault indicates that the XW Pro is not receiving Battery Management System (BMS) status data from the gateway device. This communication loss can prevent proper battery management and system operation.
SOC Level Lost
This Automatic Fault occurs when the gateway device is not receiving State of Charge (SOC) data from the external BMS or Battery Monitor. This prevents the XW Pro from displaying or utilizing accurate battery charge information.
Gateway Comms Lost
This Automatic Fault indicates that communication with the gateway device has been lost. This is a critical communication error that can hinder overall system monitoring and control.
SunSpec Controller Comms Lost
This Automatic Fault occurs when communication with the SunSpec controller has been lost. This impacts data exchange and control for any SunSpec compliant devices integrated into the system.
Silicon Serial ID Failure
This Manual Fault indicates a failure related to the Silicon Serial ID, which is a critical internal hardware component. This error typically renders the unit inoperable and requires specialized intervention.