13

Frequency converter undertemperature

Vacon · NXS NXP AC Drive

What does 13 mean?

The heatsink temperature of the power unit or power board has fallen below its safe operating limit, typically below -10 °C (14 °F). This cold condition can affect the performance and reliability of the drive's internal components, potentially causing damage or preventing proper operation if started at extremely low temperatures.

Common Causes

  • Ambient temperature in the enclosure or room falling below the drive's minimum specified operating temperature (e.g., -10°C).
  • Drive installed in an unheated outdoor cabinet or exposed to very cold process environments.
  • Malfunctioning temperature sensor (thermistor) providing an incorrect low temperature reading.
  • Faulty internal control board logic misinterpreting the temperature sensor data.
  • Rapid temperature drop in the operating environment, causing condensation and cold stress.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Measure the ambient temperature inside the electrical enclosure containing the drive using a calibrated thermometer.

  2. 2

    Ensure the enclosure heating system (if installed) is operational and maintaining the temperature above the drive's minimum operating limit (e.g., +5°C).

  3. 3

    Check the drive's temperature monitoring parameters (e.g., A5-01 for heatsink temp) to verify the reported temperature is plausible.

  4. 4

    Inspect the heatsink area for any obstructions that might prevent the internal temperature sensor from accurately reading ambient conditions (unlikely for undertemperature).

  5. 5

    Verify that the drive is rated for the minimum ambient temperature it is exposed to.

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Verified technical data. Last updated: March 2026

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