937

Low read-back volts from motor armature circuit.

Otis · DSD 412 Elevator System

What does 937 mean?

This fault indicates that a low voltage read-back is detected from the motor armature circuit. This can occur during Self-Tune (Function #997) or Self-Diagnostic (Function #998).

Common Causes

  • Missing or reversed wires connected to the armature voltage feedback at A2TB5-1 and A2TB5-2.
  • Component problem where the feedback voltage divider ratio does not match the one identified in the Cube ID PCB.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check for missing or reversed wires connected to the armature voltage feedback terminals A2TB5-1 and A2TB5-2.

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Verified technical data. Last updated: March 2026

Related Faults

Source: Otis DSD 412 Elevator System