Internal SW error

What does 6180 mean?

An internal software error has occurred within the drive's operating system or application. This is a critical fault indicating a software anomaly that prevents normal operation and usually requires expert intervention to resolve. This can be caused by corrupted memory or an unexpected program state.

• Corruption of critical operating system files on internal non-volatile memory (e.g., flash memory).
• Unhandled exception or division by zero error within the drive's application code.
• Race condition or deadlocked threads within the real-time operating system (RTOS) of the drive.
• Memory leak in background tasks causing eventual system instability.
• Incompatible application version loaded onto a drive with differing hardware revisions.

Click steps to track your progress.

1. 1

   Perform a power cycle of the drive by disconnecting input power for 60 seconds.

2. 2

   Upload the drive's current parameter configuration (e.g., using a backup tool or software).

3. 3

   Attempt a full factory reset of the drive parameters (e.g., P0-10 = 1, then P0-10 = 0 to restore defaults).

4. 4

   Re-install the drive's firmware package, ensuring the correct version for the hardware model.

5. 5

   Reload the saved parameter configuration to the drive after firmware re-installation.

6. 6

   Monitor internal processor load (e.g., monitoring parameter P1-50, if available) after reboot.