25

Transmission error: timeout (F_WD_Time or F_WD_Time_2 elapsed)

ABB · AC500

What does 25 mean?

A transmission error due to a timeout occurred in PROFIsafe communication, meaning that the expected response was not received within the specified F_WD_Time or F_WD_Time_2 watchdog period. This can lead to a safety function interruption if communication is critical.

Common Causes

  • Interruption or disconnection of the PROFIBUS/PROFINET cable between the safety PLC and the I/O module.
  • Incorrect termination resistors at the end of a PROFIBUS segment or incorrect cable categories for PROFINET.
  • The PROFIsafe watchdog time parameter (e.g., F_WD_Time) is set too short for the actual network load or latency.
  • Severe electromagnetic interference (EMI) corrupting PROFIsafe telegrams, causing retransmissions and timeouts.
  • Faulty PROFIBUS/PROFINET communication interface on either the safety PLC or the safety I/O module.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    1. Check the physical integrity and secure connection of the PROFIBUS/PROFINET cable at both ends of the segment.

  2. 2

    2. Verify that the bus termination resistors are correctly installed and switched 'ON' at the bus segment's start and end points.

  3. 3

    3. Using a network diagnostic tool, check the PROFIBUS/PROFINET network for telegram errors, retransmissions, or missing frames.

  4. 4

    4. Review and potentially increase the F_WD_Time or F_WD_Time_2 watchdog parameters in the safety configuration.

  5. 5

    5. Isolate the suspected faulty module (safety PLC or safety I/O) by temporarily swapping it with a known good unit (if available).

Browse all codes in this manual (54)
Verified technical data. Last updated: March 2026

Related Faults