20

Transmission error: data inconsistent (CRC2 error)

ABB · AC500

What does 20 mean?

A transmission error occurred, specifically indicating data inconsistency (CRC2 error) during PROFIsafe communication. This suggests corruption or incorrect data during transmission, which is critical for maintaining safety integrity.

Common Causes

  • Electromagnetic interference (EMI) on the PROFIsafe communication line (e.g., Ethernet cable) causing data corruption during transmission.
  • Faulty PROFIsafe cable (e.g., broken shielding, damaged conductors) between the safety PLC and the safety I/O device.
  • Incorrect PROFIsafe parameters (e.g., F_CRC_Length) configured in either the safety PLC or the safety I/O device.
  • Hardware defect in the PROFIsafe interface of the safety PLC or the connected safety I/O device.
  • Network component malfunction (e.g., switch, coupler) causing data integrity issues for PROFIsafe frames.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Inspect the PROFIsafe communication cable for physical damage and ensure proper shielding termination at both ends.

  2. 2

    Check for strong sources of EMI near the PROFIsafe communication lines (e.g., unshielded motor cables, welding equipment).

  3. 3

    Verify the configured PROFIsafe parameters, especially F_CRC_Length and F_WD_Time, for consistency between all safety devices.

  4. 4

    Power cycle both the safety PLC and the associated safety I/O device.

  5. 5

    Perform a cable test (e.g., continuity, attenuation) on the PROFIsafe communication line if possible.

  6. 6

    Swap the suspected faulty PROFIsafe device (PLC or I/O) with a known good unit for testing.

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Verified technical data. Last updated: March 2026

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