11

Output phase supervision

Vacon · NXS NXP AC Drive

What does 11 mean?

The drive's current measurement system indicates no current flowing in one of the motor phases. This suggests a problem with the motor cable connection, a break in the cable, or an issue within the motor itself, such as an open winding. Operating the drive with a missing output phase can severely damage both the motor and the drive's inverter section.

Common Causes

  • Open circuit in one of the motor phases (U, V, or W) due to a broken conductor in the motor cable.
  • Loose or corroded connection at the drive output terminals (U, V, W) or the motor terminal box.
  • Failure of an internal motor winding, resulting in an open circuit.
  • Incorrectly sized motor cable or a cable run that is too long, causing excessive voltage drop and current imbalance.
  • Malfunction of the drive's internal current sensor for one specific output phase.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Measure the resistance between each motor phase (U-V, V-W, W-U) at the drive's output terminals (with motor disconnected from drive) using a multimeter, comparing values for balance.

  2. 2

    Perform a continuity test on each motor cable conductor (e.g., U to U, V to V, W to W) from the drive output to the motor terminal box.

  3. 3

    Inspect all connections at the drive output terminals (U, V, W) and inside the motor terminal box for tightness, corrosion, or signs of overheating.

  4. 4

    Check for visual damage to the motor cable insulation along its entire length.

  5. 5

    Run the drive with the motor disconnected (if safe and permissible per manufacturer) and monitor output currents (e.g., parameter A5-05) to check for internal drive issues.

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Verified technical data. Last updated: March 2026

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