17-24, 37

CPU error

SEW Eurodrive · Drives

What does 17-24, 37 mean?

A general CPU error has occurred within the MOVIMOT drive's control unit. This indicates an internal processing fault or an issue with the microcontroller, suggesting a hardware or firmware problem.

Common Causes

  • Internal CPU malfunction
  • Corrupted firmware
  • Hardware fault within the control board

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify input supply voltage at the MOVIMOT drive's input terminals against the nameplate rating.

  2. 2

    Inspect all power and control cabling for damage, proper seating, and loose connections.

  3. 3

    Check the drive's operating environment for proper ventilation, excessive temperature, or unusual vibration.

  4. 4

    Verify drive parameters and configuration settings using SEW MOVITOOLS software for any unexpected or corrupted values.

  5. 5

    Perform a controlled power cycle of the MOVIMOT drive and monitor for recurrence of the error code.

Browse all codes in this manual (39)
Verified technical data. Last updated: March 2026

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