PROFIenergy cannot log onto Cabinet Control

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PROFIenergy is unable to successfully log onto or authenticate with Cabinet Control. This can be caused by an incompatibility between the KUKA System Software version and PROFIenergy, or if Cabinet Control itself is not loaded or functioning as expected.

• PROFIenergy is unable to log onto the Cabinet Control module.
• Authentication failure (incorrect username, password, or certificate).
• Cabinet Control security settings blocking PROFIenergy access.
• Service on Cabinet Control responsible for authentication is not running.

Klikk på steg for å spore fremgangen.

1. 1

   Verify that the installed KUKA System Software version is compatible with the PROFIenergy application version as per documentation.

2. 2

   Check if Cabinet Control is running and responsive within the KUKA system environment.

3. 3

   Review KUKA system logs for errors related to Cabinet Control startup or authentication failures.