02

The Lock Drops off in Operation (Emergency Stop)

Kone · Frequency Inverter

What does 02 mean?

This error indicates that the door lock safety circuit is active during lift operation, suggesting a loss of the lock signal even though the safety circuit itself is present. This condition typically triggers an emergency stop of the lift, prioritizing passenger safety.

Common Causes

  • The lock signal is unexpectedly lost while the lift is in operation.
  • Intermittent connection or fault within the safety circuit related to the door lock.
  • Malfunctioning door lock contacts failing to maintain engagement.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Inspect the entire safety circuit related to the door lock for any intermittent connections, loose wiring, or damaged components.

  2. 2

    Verify the door lock contacts for proper engagement, ensuring they are clean and free from obstruction.

  3. 3

    Check for any external interferences that might cause momentary disengagement of the door lock signal.

Browse all codes in this manual (37)
Verified technical data. Last updated: March 2026

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