24

Counter fault

Kone · CMXC-022 Frequency Control Upgrade Kit

What does 24 mean?

An internal counter error has been detected within the R&M Materials Handling Frequency Converter. This indicates a malfunction with an internal counting mechanism crucial for the drive's proper operation.

Common Causes

  • Internal counter error within the frequency converter

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Switch off the supply voltage to the frequency converter

  2. 2

    If the fault recurs after power cycling, replace the inverter

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Verified technical data. Last updated: March 2026

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Source: Kone CMXC-022 Frequency Control Upgrade Kit