311
Polarity of DC strings reversed
Fronius · Primo GEN24 Operating Instructions
What does 311 mean?
This code indicates that the polarity of one or more DC strings connected to the inverter has been reversed. This is a critical wiring error that causes a short-term interruption in energy feeding, preventing proper operation and potentially damaging the inverter.
Common Causes
- Incorrect wiring of the DC input from the PV modules, reversing positive and negative terminals.
- Misconnection of PV strings during installation or maintenance.
Repair Steps & Checklist
Click steps to track your progress.
- 1
If the status code is displayed continuously, notify a Fronius-trained service engineer.
- 2
Carefully check the polarity of all DC strings connected to the inverter and correct any reversed connections.
- 3
Before reconnecting, verify DC string polarity using a multimeter.
Verified technical data. Last updated: March 2026
Related Faults
Source: Fronius Primo GEN24 Operating Instructions