311

Polarity of DC strings reversed

Fronius · Primo GEN24 Operating Instructions

What does 311 mean?

This code indicates that the polarity of one or more DC strings connected to the inverter has been reversed. This is a critical wiring error that causes a short-term interruption in energy feeding, preventing proper operation and potentially damaging the inverter.

Common Causes

  • Incorrect wiring of the DC input from the PV modules, reversing positive and negative terminals.
  • Misconnection of PV strings during installation or maintenance.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    If the status code is displayed continuously, notify a Fronius-trained service engineer.

  2. 2

    Carefully check the polarity of all DC strings connected to the inverter and correct any reversed connections.

  3. 3

    Before reconnecting, verify DC string polarity using a multimeter.

Browse all codes in this manual (60)
Verified technical data. Last updated: March 2026

Related Faults

Source: Fronius Primo GEN24 Operating Instructions