F37

AI L1 Under Voltage

Schneider Electric · XW Pro NA Operation Guide

What does F37 mean?

This fault indicates an L1 under-voltage condition (66 VAC) detected by the anti-islanding protection, triggering a fast disconnect. This mechanism ensures the inverter disconnects from an unstable grid, protecting both the inverter and grid from potential damage due to critically low voltage.

Common Causes

  • Severe and sudden drop in L1-Neutral grid voltage below 66 VAC, indicating a local grid fault, near short-circuit, or complete phase loss.
  • Major power system event causing an immediate and critical voltage sag or collapse on phase L1.
  • Inverter's L1 voltage sensing circuit experiencing a catastrophic failure or complete loss of signal, leading to an immediate trip.
  • Anti-islanding parameter P_AI_L1_Volt_Min_Fast set too restrictively, triggering a fast disconnect even on momentary deep sags.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Immediately verify the L1-Neutral voltage at the inverter's AC input terminal L1 using a true RMS multimeter to confirm grid voltage presence.

  2. 2

    Check the utility main breaker or local upstream breaker supplying the inverter for a tripped condition, indicating a severe electrical fault.

  3. 3

    Inspect the physical wiring connections for the L1 phase and neutral (Terminal L1, Terminal N) at the inverter and upstream disconnects for obvious damage or complete disconnection.

  4. 4

    Review the inverter's event log to determine if the voltage drop was sudden and severe, or if other phases were affected simultaneously.

  5. 5

    If all external power and wiring appear correct and the grid is stable, the inverter's internal L1 fast voltage sensing circuit may be faulty, requiring service.

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Verified technical data. Last updated: March 2026

Related Faults

Source: Schneider Electric XW Pro NA Operation Guide