E37

Outdoor Heat Exchanger Sensor (ThOR) Defective or Connection Issue

Mitsubishi Electric · R410A Systems

What does E37 mean?

The outdoor unit's heat exchanger sensor (ThOR) is defective (open circuit) or has a poor connection to the outdoor unit PCB. This affects the system's ability to accurately monitor and control refrigerant temperatures within the outdoor coil.

Common Causes

  • Outdoor heat exchanger temperature sensor (ThOR) malfunction.
  • Electrical connection to the ThOR sensor is compromised.
  • Sensor reading is outside the expected operational range.
  • Defective sensor element.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Measure the resistance of the ThOR sensor at its leads — compare to a resistance-temperature chart if available.

  2. 2

    Inspect the ThOR sensor's connector on the outdoor unit PCB — verify it is securely seated and free from corrosion.

  3. 3

    Check for damage to the sensor wiring between the sensor and the PCB using a multimeter for continuity.

Browse all codes in this manual (60)
Verified technical data. Last updated: March 2026

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Source: Mitsubishi Electric R410A Systems