13038

Profinet device stack cannot be started

Kuka · ProfiNet Controller/Device 3.1

What does 13038 mean?

The PROFINET device stack failed to start. This is caused by a faulty 'pndev1.xml' file, which is critical for the device stack's operation. A corrupted or incorrect 'pndev1.xml' prevents the device from establishing PROFINET communication.

Common Causes

  • Profinet device software stack failed to initialize on the slave device.
  • Incorrect network configuration on the device.
  • Device firmware corrupted or not loaded correctly.
  • Hardware fault on the device's Profinet interface.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Inspect the 'pndev1.xml' file for any syntax errors, missing data, or signs of corruption.

  2. 2

    Replace the 'pndev1.xml' file with a known good version from a backup or regenerate it using the PROFINET configuration tool.

  3. 3

    Verify that the 'pndev1.xml' file's permissions allow the PROFINET device stack to access it.

Browse all codes in this manual (13)
Verified technical data. Last updated: March 2026

Related Faults

Source: Kuka ProfiNet Controller/Device 3.1