13487

USB: TNC does not support device

Heidenhain · NC Control

What does 13487 mean?

A USB device connected to the TNC (Heidenhain NC Control) is not supported. The TNC has specific requirements for connected USB devices, particularly regarding formatting.

Common Causes

  • Connected an unsupported USB device to the TNC.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Disconnect any unsupported USB devices from the TNC.

  2. 2

    Ensure that any USB data media used is formatted either as VFAT (FAT32) or ISO 9660 (for CD-ROMs).

  3. 3

    If a USB hub is connected, ensure it is a supported model; if the message recurs without any device changes, this indicates a potential internal issue.

  4. 4

    If the message appears even when no device has been connected or disconnected, document the situation and specific TNC model for service agency review.

Browse all codes in this manual (58)
Verified technical data. Last updated: March 2026

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