Hardware mismatch

What does ALARM 15 mean?

A fitted option card is not operational with the current control board hardware or software version. This indicates an incompatibility preventing proper functioning of the option.

• Option card firmware version is incompatible with the frequency converter's main control board firmware version.
• Option card hardware revision is not supported by the frequency converter's main control board hardware.
• Incorrect option card type installed (e.g., I/O card for a fieldbus slot).
• Option card not properly seated in its slot on the control board.
• Damaged option card or control board slot preventing correct communication.

Click steps to track your progress.

1. 1

   Verify the part number and firmware version of the installed option card against the frequency converter's compatibility matrix in the manufacturer's manual.

2. 2

   Check the frequency converter's control board firmware version (e.g., parameter 15-00 FC Type) and compare it with the option card's requirements.

3. 3

   Remove the option card and reseat it firmly into its designated slot on the control board, ensuring connectors are fully engaged.

4. 4

   If available, try installing a known good, compatible option card into the slot to rule out a faulty slot on the main control board.

5. 5

   Consult the frequency converter manual for specific instructions on option card installation and potential firmware upgrade procedures.