Hardware mismatch

What does 15 mean?

A fitted option card is not fully operational or compatible with the present control card hardware or software version. This incompatibility prevents the drive from functioning correctly with the installed option.

• Option card (e.g., fieldbus, I/O) firmware version is incompatible with the main control card's firmware version.
• Incorrect option card type installed (e.g., wrong part number) for the specific drive model or control card slot.
• Control card hardware revision (e.g., MCB 101 Rev 1.0) does not support the features or type of installed option card.
• Software configuration error where the drive expects a different option card than what is physically present.
• Corrupted firmware on either the control card or the option card requiring re-flashing using appropriate tools.

Click steps to track your progress.

1. 1

   Power down the drive and physically remove all option cards from their slots.

2. 2

   Power up the drive; if the fault clears, then an option card is the cause.

3. 3

   Identify the part number and firmware version of the installed option card(s) and the main control card.

4. 4

   Compare the option card compatibility matrix in the drive's manual with the installed cards' versions.

5. 5

   Update the firmware of the control card or option card to a compatible version using the manufacturer's software tool (e.g., MCT 10).

6. 6

   Ensure parameter 15-00 (Option Card Detected) accurately reflects the installed hardware.