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COME

Communication Interruption (Keypad)

Schneider Electric · Altistart 22 Soft Starter

Was bedeutet COME ?

The communication link between the remote keypad and the soft starter has been interrupted. This message flashes after 20 retries within a 50 ms timeout, indicating a loss of connection.

Häufige Ursachen

  • Loose or disconnected ribbon cable/communication cable connecting the remote keypad to the soft starter's communication port.
  • Excessive electromagnetic interference (EMI) disrupting the communication signals between the keypad and soft starter.
  • Faulty remote keypad unit or soft starter's communication port hardware.
  • Incorrect keypad connection or usage of a non-compatible cable length or type.
  • Physical damage to the communication cable (e.g., crushing, cut, broken conductor).

Reparaturschritte & Checkliste

Klicken Sie auf Schritte, um Ihren Fortschritt zu verfolgen.

  1. 1

    1. Power down the soft starter, then carefully inspect and re-seat the communication cable connecting the keypad to the soft starter.

  2. 2

    2. Check the communication cable for any visible damage, cuts, or crushed sections and replace it with an identical, compatible cable if necessary.

  3. 3

    3. Ensure the communication cable is routed away from power cables or other sources of high electromagnetic interference (EMI).

  4. 4

    4. Test communication with a known good, compatible remote keypad to rule out a faulty keypad unit.

  5. 5

    5. Measure voltage levels on the communication lines (e.g., 5VDC, data lines) at both ends of the cable to check for signal integrity.

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Verifizierte technische Daten. Zuletzt aktualisiert: March 2026

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Quelle: Schneider Electric Altistart 22 Soft Starter