CAN Sync Telegram Error

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An incorrect transmission of the synchronization telegram (displayed as P16) has occurred on the CAN system bus. This internal fault, related to C1290, indicates an issue with the timing or integrity of CAN communication synchronization, which can lead to unstable multi-axis operation.

• Synchronization telegram error on the CAN bus.
• Incorrect or missing CAN synchronization message (P16).
• Communication disruption impacting CAN bus timing.

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1. 1

   Verify CAN bus termination resistors are correctly installed at both ends of the bus.

2. 2

   Check the physical integrity of the CAN bus cables for damage or loose connections.

3. 3

   Ensure all CAN nodes have unique addresses and are configured with the same baud rate.

4. 4

   Inspect the CAN bus connector on the device for any signs of corrosion or damage.