I3 Flash Failed

What does 10337 mean?

An attempt to flash the FPGA configuration device on port 3 has failed. This indicates a problem with the firmware update process, potentially leaving the device in an inoperable state.

Additional Steps

Steps 1–2 are listed in Priority Fix.

1. 3

   Check for a stable and uninterrupted power supply to the drive during the entire flashing process.

2. 4

   Attempt to reflash the FPGA configuration device following the manufacturer's recommended procedure carefully.

3. 5

   If the fault persists, consider that the control board may have internal damage and require replacement.