7310

ENC CABLE

ABB · ACS800

What does 7310 mean?

A phase signal (A, B, or Z) from the pulse encoder connected to the ABB ACS800 drive is missing. This indicates a loss of positional feedback from the motor, which can lead to unstable motor operation, uncontrolled movement, or incorrect speed regulation. This fault (3.31 AW 6 bit 3) is related to programmable Fault Function 50.07.

Common Causes

  • Damage to the pulse encoder unit itself.
  • Breakage, loose connections, or incorrect wiring in the pulse encoder cable.
  • Faulty pulse encoder interface module (if used) or its internal circuitry.
  • Improper parameter settings related to the encoder configuration in the drive.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Inspect the pulse encoder unit and its wiring for any physical damage, loose connections, or signs of wear.

  2. 2

    Check all wiring connections between the pulse encoder and the pulse encoder interface module or the drive's encoder input terminals for proper termination and continuity.

  3. 3

    Verify the integrity of the entire encoder cable for breaks, shorts, or insulation damage, especially if it runs through abrasive or flexing environments.

  4. 4

    If an encoder interface module is used, check its power supply, status indicators, and wiring to the ABB ACS800 drive.

  5. 5

    Review parameter group 50 ENCODER MODULE settings in the drive to ensure correct configuration for the installed encoder type and resolution.

Browse all codes in this manual (33)
Verified technical data. Last updated: March 2026

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