E2-42

Internal Error (SM560-S)

ABB · AC500-S Safety Controller

What does E2-42 mean?

The SM560-S Safety PLC has encountered an unspecified internal error. This indicates a system malfunction that prevents normal operation and requires intervention.

Common Causes

  • Unspecified internal hardware fault within the SM560-S, potentially specific to a certain subsystem.
  • Corrupted boot firmware preventing proper initialization of the module.
  • Internal watchdog timer timeout not explicitly linked to application cycle time.
  • Power supply ripple or noise on the 24VDC line, causing erratic internal behavior.
  • Degradation of internal components affecting critical timing or data integrity.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    1. Isolate and re-seat the SM560-S module in its backplane or mounting rail to ensure proper electrical contact.

  2. 2

    2. Measure the 24VDC input voltage stability at the module's power terminals with a multimeter set to min/max recording.

  3. 3

    3. Review the PLC diagnostics (e.g., 'Module Status' or 'Internal State') in the engineering software for more detailed clues.

  4. 4

    4. Attempt a factory reset of the SM560-S module (if supported via software) followed by a program download.

  5. 5

    5. Replace the SM560-S Safety PLC module if the internal error persists after these troubleshooting steps.

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Verified technical data. Last updated: March 2026

Related Faults

Source: ABB AC500-S Safety Controller